NDL electrician diagnosing an electrical fault in a Rochester, New York home
24/7 emergency electrician  /  free estimates

ElectricalRepairs in Rochester & the Finger Lakes

Faulty wiring, dead outlets, breakers that will not reset and fuses that keep blowing. We find what is actually causing it, not just what is showing. Across Monroe, Ontario, Wayne, Seneca, Livingston and Cayuga counties, any hour.

⚠ If something is happening right now

Smell burning? Seeing sparks? Do this before you read anything else.

These three signs mean stop, not later. A burning or fishy smell near an outlet or panel, visible sparking or arcing, or scorch marks and an outlet plate that is hot to the touch.

1. Stop using it Unplug whatever is on that circuit and stop using the outlets and switches on it.
2. Kill the breaker If you can reach the panel safely and identify the circuit, switch that breaker off.
3. Do not investigate Do not open the panel, remove a faceplate or pull an outlet to look. That is how people get hurt.
4. Then call us Call or text (315) 904-1882. We take emergency calls around the clock.

If there is smoke, flame or a fire you can see: get everyone out and call 911 first. Call us afterwards.

24/7
Emergency calls answered
Free
Estimates before we start
Root Cause
We find why, not just what
6 Counties
Rochester to the Finger Lakes
Work out how urgent yours is

What to do, then what it means

With electrical faults, what you do in the next few minutes matters more than understanding the cause. So this is sorted by the action first. Find your symptom in the column that matches, and do what that column says.

Stop now

Kill the circuit

Stop using it, switch the breaker off if you safely can, and call. These are the signs that precede fires.

If you have
  • A burning or fishy smell near an outlet, switch or the panel
  • Visible sparking or arcing when something is plugged in
  • Scorch marks or discolouration on a faceplate
  • An outlet or switch plate that is hot to touch
  • Buzzing or crackling coming from the panel
  • A shock or tingle from an appliance or a tap
Stop using

Leave it off, book urgently

Not an immediate emergency, but the circuit is telling you something is wrong. Do not keep resetting and hoping.

If you have
  • A breaker that trips instantly every time you reset it
  • Fuses that keep blowing on the same circuit
  • An outlet that works intermittently or feels loose
  • Lights that dim noticeably when an appliance starts
  • A GFCI that will not reset at all
  • Water that has reached an outlet, fixture or panel
Safe to use

Book it in

Annoying rather than dangerous, but worth fixing. Small electrical faults rarely stay small on their own.

If you have
  • One dead outlet with nothing else affected
  • A light that flickers occasionally
  • A switch that has to be pressed twice
  • A breaker that trips rarely and resets normally
  • Ungrounded two prong outlets you would like updated
  • Fixtures where lamps seem to fail too often
How we approach it

A tripping breaker is the messenger, not the problem

Anyone can reset a breaker or swap a fuse. That is not a repair, it is silencing an alarm. The breaker did its job. The question is what made it do it.

The quick version

Treat the symptom

Reset the breaker. Replace the fuse. Swap the outlet. It works again, everyone goes home, and the fault is still sitting in the wall doing exactly what it was doing before. It comes back, usually worse, and usually at a less convenient time.

What we do

Find what caused it

We trace the circuit and work out whether it is an overload, a failing appliance drawing more than it should, a short, a ground fault, or a breaker that has simply worn out. Then we fix that. It costs more attention up front and it is the only version that stays fixed.

What we repair

The faults we get called out for

Faulty wiring

Frayed, brittle or outdated wiring traced and replaced with current standard alternatives. Common in older housing stock around Rochester, Brighton and Irondequoit.

Broken outlets

Dead, loose, warm or intermittent outlets repaired or replaced, including working out whether the fault is the outlet or the circuit feeding it.

Blown fuses & tripping breakers

Repeat failures on the same circuit assessed properly. Frequent blowing always signifies an underlying issue, and we address that rather than the fuse.

Electrical panel repair

Malfunctioning panels diagnosed and repaired, including loose connections, heat damage and breakers that no longer trip when they should.

Surge damage & protection

Identifying where the system is vulnerable to surges and reinforcing it, plus repairing what a previous surge already damaged.

Switch & fixture repair

Switches that stick or fail, light fixtures that flicker or will not come on, and ceiling fans that wobble, hum or have stopped.

Grounding faults

Missing, broken or improperly connected grounding put right. Older properties frequently have grounding that was never done correctly.

General electrical repairs

From a single dead circuit through to sorting out work somebody else left in a state. If it is electrical and it is not working, start with a call.

Delaying an electrical repair is not the cheap option

Ignoring a fault turns a safety hazard into a bigger one, drives up utility bills, and damages the appliances on that circuit. It is the one category of home repair where waiting genuinely costs more than acting.

Call or text (315) 904-1882
From our customers

What homeowners say

Repair questions

What people ask first

The common warning signs are fuses that blow frequently, breakers that trip repeatedly, lights that dim or flicker, buzzing or crackling from outlets or the panel, and any burning smell. A burning smell or visible sparking is not a wait and see situation. If you are unsure, describe it on the phone and we will tell you honestly whether it needs someone today.

We strongly advise against it, and not as a sales line. Electrical work carries a risk of serious injury or death, creates fire hazards when done wrong, and has to meet code. It is also the one trade where a mistake stays hidden inside a wall until it causes a problem. The full reasons are here.

No. A breaker that trips repeatedly is protecting you from something, and resetting it over and over means repeatedly re energising a fault. If it trips instantly every time, stop resetting it and leave it off until someone has looked. If it trips occasionally and resets normally, it is less urgent but still worth diagnosing.

Yes, at (315) 904-1882, every day of the year. Burning smells, sparking, total power loss and anything you have had to shut a breaker off for are exactly the calls we expect outside business hours.

The cause, every time. Swapping a breaker or an outlet without knowing why the old one failed means the same call in a few months. Sometimes the cause genuinely is a worn out component and the swap is the fix. Often it is not, and you deserve to know which.

Sometimes a repeat fault is not a fault at all, it is a service that cannot carry what the house now asks of it. If breakers trip when two large appliances run together, or the lights dim as the furnace starts, that is a capacity conversation rather than a repair one. We will tell you which you are looking at. More on panel upgrades.

Yes. You get the price before work starts, and we explain what we found and why it needs what it needs. Send us the details or call.

Where we repair

Monroe, Ontario, Wayne, Seneca, Livingston and Cayuga counties. Some of the towns we work in most often are below, and the electrical services page carries the full list.

Get it handled

Tell us what it's doing

Describe what you are seeing, smelling or hearing and we will tell you straight whether it needs somebody today or whether it can wait for a scheduled visit.

Open 24 hours  /  Monday to Sunday  /  All electrical services