Yes. We take calls and texts at (315) 904-1882 every day of the year, including nights, weekends and holidays. Burst pipes, overflowing toilets, no hot water and power failures are the calls we expect at odd hours.

Monroe, Ontario, Wayne, Seneca, Livingston and Cayuga counties. That runs from Rochester, Greece, Irondequoit and Pittsford east through Webster, Penfield, Fairport, Victor, Canandaigua and Geneva, and out to Auburn, Seneca Falls and Waterloo. The full town list is above.

No. Estimates are free, often same day, and you get the number in writing before we start any work. If you approve it, that is the price.

It depends on the age of the unit and what is failing. A bad thermostat, heating element or anode rod on a newer tank is usually worth repairing. Rusty water, water pooling under the tank, rumbling or popping from sediment, or a tank that is already ten or more years old normally points toward replacement, because the failure that follows tends to be a flooded basement rather than a slow leak. We will tell you which one you are looking at, and we install standard tank, gas, electric and tankless systems.

A breaker that trips repeatedly is doing its job, and it is telling you something. Common causes are an overloaded circuit, a failing appliance drawing more current than it should, a short in the wiring or a breaker that has worn out. In older homes on the original panel or a fuse box, it often means the service simply cannot handle modern demand. We troubleshoot the circuit first, then tell you whether it is a repair or a panel upgrade.

Yes. Private wells across Wayne and Ontario counties commonly carry iron, sulfur and hardness, which stain fixtures, clog filters and leave a rotten egg smell in the hot water. Sometimes the smell is the anode rod in the water heater rather than the well itself. We diagnose the source and install softeners and filtration sized to your water.