Original supply lines still in service
Plenty of city homes are running their first set of galvanized supply pipe. It corrodes from the inside out, so it shows up as falling pressure and rust-coloured water long before anything drips.

Rochester is an old-housing city, and the plumbing shows it. Original supply, cast iron waste and clay sewer laterals are still in service across large parts of it.
NDL Plumbing & Electrical Services is a local plumber serving Rochester and the rest of Monroe County, New York. We handle emergency repairs, water heaters, drains, water treatment and remodels, twenty four hours a day, with free written estimates. Call or text (315) 904-1882.
Plenty of city homes are running their first set of galvanized supply pipe. It corrodes from the inside out, so it shows up as falling pressure and rust-coloured water long before anything drips.
Mature streets mean mature trees. Roots finding an old clay or cast iron lateral is the single most common reason a drain keeps backing up after it has been snaked. A camera inspection settles it.
Every owner added something. Mixed copper, galvanized and PEX on one run, unvented traps, capped branches behind drywall. I trace what is actually there before touching any of it.
Most plumbing problems announce themselves before they get expensive. Here is what the common signs in Rochester usually mean and how quickly each needs looking at.
This is what these signs usually mean, not a diagnosis. Several have more than one possible cause and the only way to know which is yours is to look at the actual system. Describe it on the phone and I will tell you honestly whether it needs a visit.
Leaks, clogs, burst and frozen pipes, running toilets and failing sump pumps. Copper, PEX and galvanized supply, cast iron and PVC waste, P-traps, shutoff valves and pressure reducing valves, all diagnosed before anything is replaced.
Learn more →Tank and tankless water heaters with the TPR valve and expansion tank done properly, faucets, toilets set on a fresh wax ring and a sound flange, garbage disposals, appliance hookups and gas lines.
Learn more →Softeners for hardness and scale, oxidising filtration for iron and sulfur, sediment cartridges and reverse osmosis at the kitchen tap. Tested first, because a softener does not fix a smell and a filter does not fix hardness.
Learn more →Rough-in and finish plumbing, drain and vent relocation, shower valves and supply lines, plus the dedicated circuits and GFCI protection that go with them. One crew closes out both trades.
Learn more →NDL covers both trades, which matters more than people expect. An electric water heater fault can be the element or the circuit feeding it. A sump pump that will not start can be the pump or the outlet. In most companies those are two contractors and two visits.
Yes, twenty four hours a day, every day of the year. Call or text (315) 904-1882. Burst pipes, overflowing toilets, no hot water and water coming through a ceiling are exactly the calls I expect outside business hours, and I answer the phone myself.
The estimate is free and you get the number in writing before I start, so you are never guessing. Price depends on the job rather than a call-out fee, and what I quote is what you pay. No hidden charges added at the end.
Because the blockage is further down the line than the snake reaches. In older Rochester neighbourhoods that is very often tree roots in the sewer lateral, or a sagging section of old clay or cast iron holding waste. Clearing it again is temporary; a camera inspection finds the cause.
Not always at once, but it is worth knowing where you stand. Galvanized supply corrodes internally and narrows, which is why pressure falls and the water can run rusty. Replacing a run while a wall is already open during other work costs a fraction of doing it later through finished surfaces.
Send me the details and you will get a free written estimate, usually the same day.